One-off
Setup
From£6,999
The work to design and build your system.
- An initial review of how your business works
- Scoping the processes worth automating
- Workflow design
- Configuration and build
- Testing with you
- Launch, and training for your team
PremiumTailored to your business
KWM Business OS
Your business, connected. Built around how you work.
A tailored operating system for your business: selected software, AI tools and workflows, connected around the way you already work. Enquiries are captured, routine admin keeps moving and you get a clear view of the work, while the important decisions stay with you.
Setup from£6,999Then from£499a month
Capture
- Website enquiries
- Phone calls
- Tools you already use
KWM Business OS
- Route and organise
- Prepare drafts
- Keep admin moving
- Report
You approve the important decisions
- Schedules and handovers
- Quotes and documents, once approved
- A clear owner view
What it is
Not a box of software. A system for your business.
Business OS isn’t a desktop operating system, and it isn’t a promise to automate everything. It’s a set of carefully chosen tools and workflows, connected around how your business runs, so routine work keeps moving and the important work comes to you.
It is
- Tailored to how your business already works
- Built from selected software, AI tools and workflows
- Scoped with you after an initial review
- Designed so important decisions stay with you or your team
It isn’t
- A boxed operating system or an off-the-shelf app
- A promise to automate every task
- A replacement for the skilled people in your business
- An “everything included” package at the starting price
What it can do
Possible modules, chosen for your business.
These are the areas a Business OS can cover. Your system is scoped after an initial review, so it includes the parts that suit your business, not everything listed here.
Possible module
Capture enquiries
Bring in enquiries from your website and phone in a consistent, organised way, so new work doesn’t start life on a scrap of paper.
Possible module
Route and organise
Send each new opportunity to the right place and the right person, with its details in order, so you can see what’s new and what needs attention.
Possible module
Booking, scheduling and handover
Support the steps between “yes” and the job: booking, scheduling and handing work over with the information people need.
Possible module
Drafts for approval
Prepare draft quotes, job information and routine documents for a person to check and approve before anything is sent.
Possible module
Routine admin, kept moving
Move routine job and admin steps between the tools you already use, with less copying the same details from one place to another.
Possible module
A clear owner view
See workload, pipeline and recurring tasks in one place, so you know what’s coming up and what’s stuck.
Possible module
Marketing content
Help produce or organise approved marketing content, such as posts drafted from your own job photos.
Possible module
Connections between tools
Connect selected tools where a suitable integration genuinely exists. If a connection isn’t available or reliable enough, we’ll tell you.
Possible modules, not a fixed list. What’s included in your build, and which tools it connects, is set out in your proposal.
You stay in control
Important decisions stay with you.
A Business OS does the routine work in the background and brings the rest to you. Nothing important goes out without a person’s say-so.
You approve what goes out
Draft quotes, documents and messages wait for a person to check and approve them.
Exceptions come to a person
Anything unusual, unclear or outside the agreed rules is flagged to you or your team, not guessed at.
You choose what runs on its own
We agree with you which steps are automated and which need a person, and that can change as you go.
Clean handovers
When work moves between people or tools, the agreed details move with it, so nobody starts from scratch.
The value
Less routine admin. More room for the real work.
A Business OS can take on some of the repetitive work that eats into your week. That may help you handle more work, or put off hiring for routine tasks. It doesn’t replace the skilled, accountable people your business depends on.
Work it can support
- Routine reception: capturing who got in touch and why
- Basic lead administration
- Scheduling and coordination
- Re-entering the same details in different tools
- Preparing documents for a person to approve
- Simple reporting on workload and pipeline
Still needs your people
- The skilled work itself
- Pricing and quoting decisions
- Customer relationships and difficult conversations
- Anything that needs judgement or accountability
- Signing off what goes to a customer
We don’t promise a particular saving, and Business OS doesn’t replace a set number of people. Try the calculator below with your own figures.
Your numbers
Could it pay its way? Try your own figures.
This calculator is illustrative and uses only the figures you enter. It isn’t a quote, an estimate of savings or a promise of results.
The setup and monthly figures start at our “from” prices. Change any figure to match your own situation.
Pricing
Two parts: setup, then monthly.
Prices start from the figures below. Your exact scope, monthly fee and any third-party software or usage costs are confirmed in a written proposal before anything starts.
Monthly
Running your system
From£499a month
Keeps your Business OS running, as set out in your proposal.
- Support
- Hosting of the parts we run
- Monitoring
- Maintenance
Usage-based costs, such as calls, messages or AI use, and any third-party subscriptions are confirmed in your proposal.
What changes the price
- How many workflows and modules you need
- Which tools we connect, and how
- How much the system is used, such as calls, messages and AI
- Any existing information to move across
- How much training your team needs
The starting prices aren’t an “everything included” promise. Prices include any VAT that applies.
Discuss your Business OSHow it works
From first conversation to a running system.
Map how you work
We look at how enquiries, jobs and admin move through your business today, and where the routine work piles up.
Choose what to automate
Together we pick the processes worth automating and agree what stays with people. You get a written proposal and price.
Build and test
We build the agreed system and test it with you before anything goes live.
Launch, train and maintain
We launch it, train your team and keep it running for the monthly fee.
Is Business OS software I install?
No. It’s a set of tools and workflows we choose, configure and connect for your business. Some may be software you already use; others we set up for you.
Will it automate everything?
No. We automate routine steps that suit automation, and leave decisions, judgement and customer relationships with people. Anything unusual is passed to you or your team.
Do I have to replace the tools I already use?
Not necessarily. Where your current tools work well and can be connected reliably, we build around them. Where they can’t, we’ll explain the options and let you decide.
What does the £6,999 setup cover?
The work to design and build your system: the initial review, scoping, workflow design, configuration and build, testing, launch and training. It’s a starting price. Bigger or more complex systems cost more, and your proposal sets out exactly what’s included.
What does the monthly fee cover?
Keeping your system running: support, hosting of the parts we run, monitoring and maintenance, as set out in your proposal. It starts from £499 a month. Usage-based costs, such as calls, messages or AI use, are confirmed in your proposal.
Are third-party software costs included?
Not automatically. Some tools have their own subscriptions or usage charges. Your proposal lists them, and who pays for what, before you commit to anything.
Who makes the decisions?
You and your team. The system prepares, organises and moves routine work along. Approvals, important decisions and anything out of the ordinary stay with people.
How long does it take?
It depends on what we build. After the initial review, we agree a timeline with you in the proposal.
What happens to my data?
We only connect what’s needed, and our agreement sets out how your data and your customers’ data are handled. Where we run parts of the system for you, we act as your data processor.
Is it right for my business?
It suits businesses with a steady flow of enquiries, jobs and admin spread across several tools. If a website or one of our simpler services would do the job, we’ll tell you.
Let’s map your business.
Tell us how your business runs today. We’ll reply within 24 hours to arrange a first conversation, then scope a Business OS around the way you work.